Stakeholder Management
Achieving Consensus for Successful Project Execution
£5800.00
Introduction
In today's dynamic professional landscape, the ability to influence, convince, and persuade both internal and external stakeholders is pivotal for project and business success. Establishing strong relationships and gaining support from individuals, even in the absence of direct authority and control, is fundamental for achieving operational excellence and ensuring business continuity. Effectively managing complex relationships with diverse and occasionally challenging stakeholders is a critical skill for project professionals and business leaders.
Stakeholders often bring their own interests and hidden agendas into the mix, making it crucial to bridge differences and achieve consensus. Strategic project professionals leverage stakeholder perspectives, interests, and attitudes to shape projects from inception, maintain support throughout their lifecycle, and enhance project outcomes. Stakeholder Management is a vital skill applicable in meetings, negotiations, and when presenting business cases for new initiatives.
TRAINING OBJECTIVES
Upon completing this Stakeholder Management training course, participants will have the skills to:
Grasp stakeholder needs
Understand the impact of stakeholders on projects
Navigate multiple stakeholders with diverse interests
Effectively manage stakeholder expectations, including quality and performance
Communicate project strategy to teams, customers, and stakeholders
Resolve conflicts and competing priorities
Manage project public relations and organisational politics
Set and manage expectations through effective reporting and progress meetings
WHO SHOULD ATTEND?
This comprehensive training course is ideal for professionals and teams involved in projects, negotiations, and consulting, including:
Functional Teams
Project Professionals and Teams
Commercial Teams
Strategic Decision-Makers and Executives
Supply Chain Professionals and Executives
Sales and Marketing Teams
TRAINING APPROACH
This training course employs a hands-on approach. Participants will engage in practical case studies, contextual exercises, teamwork, presentations, and the development of stakeholder management plans and strategies for handling challenging and complex stakeholder relationships. The course utilises stakeholder management tools, instruments, and techniques, including rapid response assessments based on situational analyses and the selection of resolution strategies and plans.
Effective stakeholder management is pivotal for project success in any organisation. Engaging the right stakeholders in the right manner can significantly impact project success. Successfully managing stakeholders helps control scope creep, align project requirements, gauge risk tolerance, and mitigate issues that may hinder the project. Proficient stakeholder management reflects your influence within an organisation and contributes to a positive project environment.
TRAINING OUTLINE
Day 1: Understanding Stakeholder Engagement and Navigating Complex Relationships
Identifying and Categorising Stakeholders
Grasping Stakeholder Expectations
The Role of Management in the Stakeholder Environment
Evaluating and Prioritising Interests
Assessing Stakeholder Relevance
Prioritising Stakeholders
Visualising the Stakeholder Community
Analysing Stakeholder Requirements
Day 2: Managing Diverse Stakeholder Expectations and Bridging Differences
Stakeholder Mapping
Assessing Stakeholder Commitment to the Project
Understanding Stakeholder Motivations
Aligning Stakeholder Requirements with Organizational Objectives
Prioritising Stakeholder Expectations
Effectively Presenting the Project
Sustaining Stakeholder Commitment
Addressing Resistance for Positive Outcomes
Day 3: Building Relationships with Stakeholders and Achieving Consensus
The Art and Science of Effective Communication
Overcoming Common Communication Barriers and Filters
Navigating Organisational Politics
Managing External Stakeholders, Including Suppliers and Regulators
Selecting Communication Methods for Effective Messaging
Managing Challenging Stakeholders
Handling Unrealistic Expectations
Conflict Resolution
Day 4: Strategies for Confidently, Competently, and Persuasively Influencing and Negotiating with Stakeholders
Identifying Key Stakeholders to Influence
Elements of Influence
Different Influencing Strategies
Push and Pull Behaviours
Tools, Skills, and Behaviours for Effective Influence
Engaging Stakeholders: Building Relationships
Stakeholder Participation and Engagement
A Roadmap to Successful Influence
Day 5: Stakeholder Rapport Management and Sustaining Execution Harmony
Leveraging Position, Knowledge, or Personal Power
Developing Strong Rapport
Understanding Personality Preferences
Gaining and Maintaining Commitment
Recognising Manipulative Tactics and Taking Positive Action
Establishing and Nurturing Trust
Handling Challenging Behaviours
Transforming Confrontation into Cooperation
Certificate of Completion: Upon successful completion of the course, participants will receive a Certificate of Completion from Al-Majd Pathways Centre (APC).