Healthcare Operations: Cost Control & Productivity Management

Better Healthcare Meeting Patient's expectations

£6800.00

INTRODUCTION

The current healthcare environment necessitates that healthcare organisations worldwide find ways to reduce operating expenses while enhancing quality. When faced with the need to cut costs, many consider staff reductions, across-the-board decreases, or curtailing specific programs and services. However, they often overlook that hidden within their organisations are millions of dollars in overuse, misuse, and rework that can be eliminated, not only without sacrificing but, in many cases, enhancing long-term quality and safety.

Similar to other major business problems, addressing the cost of healthcare may appear overwhelming and insurmountable. Fortunately, there is a way to tackle the challenge of escalating healthcare costs that reduces the reliance on cost shifting and benefit cutbacks.

Participants attending the Healthcare Operations: Cost Control & Productivity Management training course will develop the following competencies:

  • Report results using a balanced scorecard technique

  • Utilise the 10 ways to enhance healthcare cost management

  • Increase cost-effectiveness for strategic decision-making

  • Understand the methods to differentiate their healthcare program

TRAINING OBJECTIVES

The primary objective of this training course is to enhance the skills of healthcare leaders responsible for financial decisions. Attendees will also be able to:

  • Actively participate in financial decision-making affecting their department, such as budgeting and forecasting

  • Comprehend the strategic role of fundamental cost concepts

  • Explain cost-driver concepts at the activity, volume, structural, and executional levels

  • Elaborate on the cost concepts used in product and service costing

  • Identify different methods to calculate the true cost and understand the actual cost to their organisation for delivering patient care

  • Effectively control these costs to ensure sustainable profitability and growth

WHO SHOULD ATTEND?

The Healthcare Operations: Cost Control & Productivity Management training course is suitable for professionals working in healthcare and hospital operations who require a fundamental knowledge and a better understanding of healthcare cost management, particularly:

  • Operations Managers

  • Chief Financial Officers

  • Chief Executive Officers

  • Chief Quality Officers

  • Directors of Organisational Development

  • Performance Improvement Staff

  • Administrative Directors

  • Risk Management Staff

  • Department Heads

  • Patient Safety Officers

  • It will also benefit finance managers who have recently transitioned into the healthcare sector, helping them understand and apply cost control essentials in a healthcare context.

TRAINING APPROACH

The Healthcare Operations: Cost Control & Productivity Management training course employs a combination of classroom lectures, case studies/examples, and group discussions. The latest educational methods and strategies are applied to maximise delegate participation, enabling participants to discuss specific problems and find appropriate solutions with other delegates and the presenter.

TRAINING OUTLINE

Day 1: Cost Management

  • Direct vs. Indirect Costs

  • Management Influence on Cost Behaviour

  • Fixed Costs and Variable Costs

  • Cost Hierarchy

  • Value of Activity-Based Costing (ABC)

  • When ABC is Most Useful

  • Cost Management Processes

Day 2: Implementation of Cost Management Processes

  • Metrics for Cost Analysis

  • Cost-Volume-Profit (CVP) Analysis

  • Assumptions of CVP

  • The Basic CVP Model

  • Extensions of the Basic CVP Model

  • Make vs. Buy (Outsourcing)

  • Performance Improvement

Day 3: Economic Characteristics of Costs

  • Relevant Costs for Decision Making

  • Short-Run vs. Long-Run

  • Pitfalls to Avoid

  • 10 Ways to Improve Healthcare Cost Management

  • Reporting Results Using a Balanced Scorecard Technique

  • Adopting Benchmarking

  • Costs for Strategic Decision-Making

Day 4: Costs and Business Pressures

  • Cost Containment Strategies

  • Global Health Issues

  • Healthcare Market Trends

  • Health Risk Factors

  • Employment Challenges

  • Lifestyle and Chronic Disease

  • Preventing and Managing Claims

Day 5: Encouraging Healthy Behaviors

  • Incentive and Knowledge

  • Addressing Rising Employee Healthcare Costs

  • Cost Shifting vs. Cost Management

  • Strategies to Differentiate Your Healthcare Program

  • Employee Assistance Plan (EAP)

  • Health Portal

  • Health Risk Assessment (HRA)

 

Certificate of Completion: Upon successful completion of the course, participants will receive a Certificate of Completion from Al-Majd Pathways Centre (APC).