Excellence in Healthcare Management

INTRODUCTION
The healthcare industry operates in a complex environment characterised by staff shortages, escalating costs, and stringent regulations. It demands dedicated individuals who can manage these challenges effectively. This training course equips healthcare leaders with the knowledge and guidance necessary to make informed decisions that positively impact their hospitals and clinics.

TRAINING OBJECTIVES

The primary goals of this training course are to enhance the management skills of healthcare organisations in areas such as organisation, human resources, strategy, risk management, healthcare technology assessment, and financial performance management. This includes:

• Empowering participants to manage and administer their healthcare facilities effectively.

• Providing advanced skills in organizational success, leadership, efficiency techniques, management principles, creative problem solving, team building, and financial management.

• Cultivating a better understanding of quality principles and management functions.

• Offering training in the development and implementation of strategic planning.

WHO SHOULD ATTEND?

Excellence in Healthcare Management is tailored for individuals seeking to shape their organisation's vision and action plans for a prosperous healthcare future while safeguarding it from potential risks. This includes:

• Senior Management Teams

• Healthcare Centre Owners

• Healthcare Managers

• Healthcare HR Professionals

• Healthcare Strategic Planners

• Heads of Healthcare Departments

• Other Healthcare Professionals

TRAINING APPROACH

The training course blends presentations with interactive practical exercises, supported by video materials, activities, and case studies. Active participation is encouraged, allowing delegates to address the specific needs of their healthcare organizations effectively.

TRAINING OUTLINE

Day 1 - Fundamentals of Health and Hospital Administration

• Health System Components

• Functions of Healthcare Systems

• Key Players in Healthcare Systems

• Environmental and Health Factors

• Core Public Health Functions

• World Health Systems

• Global Health Challenges

• Social Determinants of Health

• Tips for Better Health

Day 2 - Planning Quality in Organisations

• Strategic Planning Process

• Levels of Planning

• Building Relationships

• The Essentials for Good Relationships

• Operational Planning

• Plans Required for Hospital Accreditation

• Leadership in Healthcare

• Competencies for Healthcare Executives

Day 3 - Management of Information for Healthcare Quality Leaders

• Scientific Credibility

• Hypotheses and Experiments

• Data Types and Surveying

• Sampling and Sample Size

• Healthcare Quality Tools

• Dead Horse Theory

• Quality and Evidence-Based Health Management

• Performance Measures

Day 4 - Healthcare Standards

• Applications of Standards

• Types of Standards/Indicators

• Measuring Standards and Indicators

• Methodology for Developing Indicators

• System Elements and Quality Characteristics

• Classification of Indicators

Day 5 - Assessing Appropriateness and More

• Assessing Validity, Reliability, Clarity, Realism, and Applicability

• Examples of Indicators

• Healthcare Culture

• Intercultural Communication Strategies

• Strengthening Corporate Culture

• Programme Review

Certificate of Completion: Upon successful completion of the course, participants will receive a Certificate of Completion from Al-Majd Pathways Centre (APC).