Communication Skills for Leaders in the Digital Age

Introduction

The "Communication Skills for Leaders in the Digital Age" training course offers a comprehensive masterclass in leadership communication for the digital era. In today's business landscape, leaders must grasp e-communication, encompassing electronic media such as video conferencing, online meetings, email, apps, instant messaging, social media, blogs, corporate websites, and other digital forms of communication.

Leaders also need to navigate the challenges and limitations of modern communication, including social media dynamics and the constant news cycle. This hands-on training equips participants with practical skills applicable to their work, facilitating the achievement of personal, team, and organisational objectives. Delegates will develop essential skills to communicate effectively with all stakeholders.

Course Highlights

This training course will cover:

• Removing barriers to effective communication

• Insights from the latest neuro-scientific research on communication

• Enhancing e-communication skills, including video conferencing, online meetings, email, apps, and instant messaging

• Discerning fact from fiction in communication

• Communicating with a clear purpose and audience focus

Course Objectives

By the end of this training course, participants will be able to:

• Identify methods to eliminate communication barriers

• Understand the pros and cons of digital communication

• Apply the latest research to enhance digital communication effectiveness

• Distinguish between fact and fiction in digital communication

• Enumerate ways to enhance personal communication competencies

Who Should Attend?

This training course is suitable for a broad range of professionals, including:

• Leaders, supervisors, team leads, and managers

• Human resource staff

• Public relations professionals

• Marketing personnel

• Anyone seeking to improve their communication skills

Training Methodology

This Al-Majd Pathways Centre (APC) training course employs various effective adult learning techniques to ensure maximum understanding, comprehension, and retention of information. This includes engaging presentations, interactive discussions led by trainers, practical exercises, games, and activities throughout the training.

Course Content

Day One – Understanding the Psychology of Communication

• The psychology of communication

• Various modes of communication, both electronic and in-person

• Risks associated with digital communication

• Overcoming communication barriers

• Enhancing communication by streamlining PowerPoint presentations

Day Two – Improving e-Communication

• Recognising the advantages and disadvantages of e-communication

• Managing online meetings and mitigating "Zoom Fatigue"

• Exploring instant messaging, podcasts, and blogs

• The relevance of corporate websites in the digital age

• Strategies to overcome e-communication obstacles

Day Three – Neuro-scientific and Brain Research into Communication

• Understanding the visual aspect of communication

• The role of brain imaging in neuro-scientific communication

• Coping with information overload

• Debunking the myth of multitasking

• Emotions' impact on behaviour

Day Four – The Science of Communication

• Cross-cultural communication – the scientific perspective

• The complexity of communication beyond body language

• The benefits of disconnecting from smartphones for improved work

• Dealing with online trolling and effective responses

• Recent developments in brain studies

Day Five – Becoming a Master Communicator

• The fallacy of using complex language to appear smarter

• Understanding and bridging generational gaps (Boomer, X, Millennial, & Z)

• Navigating communication across generations

• Preventing 'groupthink' in decision-making

• Personal action planning

Language(s): English

Duration: One Week

Certificate of Completion: Upon successful completion of the course, participants will receive a Certificate of Completion from Al-Majd Pathways Centre (APC).