Coaching, Mentoring and Career Development for Success

INTRODUCTION

The demands of a competitive and ever-evolving business landscape, the shift towards transformational leadership, and the growing emphasis on employee empowerment have all accelerated the need for effective coaching, mentoring, and career development practices on a global scale.

An impactful coaching, mentoring, and career development training programme should encompass a structured and process-driven approach that incorporates a variety of techniques, including effective communication, counselling methods, insights into human psychology, and an understanding of personal development. This Human Resource training course will introduce participants to the essential skills of Workplace Coaching, Mentoring, and Career Development.

This training programme will cover:

• Industry best practices and benchmarks in career development

• The strategic significance of Coaching as a vital leadership skill

• The advantages of Mentoring for Small and Medium Enterprises (SME) growth

• Hands-on role-playing exercises for experiential and accelerated learning

• Designed to address the fundamental coaching competencies required to become a workplace coach

TRAINING OBJECTIVES

By the conclusion of this training programme, participants will be proficient in:

• Demonstrating essential coaching skills

• Applying modern coaching and mentoring techniques in a workplace setting

• Employing motivational coaching techniques

• Formulating and structuring coaching and mentoring plans for individuals

• Creating career plans suitable for implementation within their organisations

WHO SHOULD ATTEND?

This Al-Majd Pathways Centre (APC) training program is ideal for individuals looking to enhance their coaching abilities. While participants are expected to have a foundation in communication skills, this program will further develop these skills. This training program is particularly suitable for:

• Managers, Supervisors, and Team Leaders

• All Human Resource (HR) professionals

• HR Business Partners

• Individuals who need to coach or mentor others in their daily work

• Anyone involved in learning and development or talent management

TRAINING METHODOLOGY

This training programme will be delivered in a highly collaborative format. Individual and group activities will be interspersed throughout the sessions. Video presentations will emphasize key teaching points. Various Practical Sessions and Role Plays, as well as group interactions, have been incorporated into the program.

TRAINING OUTLINE

Day 1: Building the Coaching Foundation

• Recognising the Strategic Value of Workplace Coaching

• Distinguishing between coaching, mentoring, and counselling

• Mastering key coaching skills for effective performance

• Assessing coaching competencies

• Adhering to ethical guidelines and professional standards

• Introduction to Coaching Models: GROW and CLEAR

Day 2: Enhancing Communication Skills for Coaching & Mentoring

• Understanding oneself and others: Personal communication styles

• The significance of Active Listening

• Key Models for Active Listening

• Effective questioning techniques

• Language - verbal and non-verbal

• Integration - Conducting a coaching session

Day 3: Exploring Mentoring Techniques & Practices

• Goals and advantages of mentoring

• Corporate mentoring initiatives

• Commonly employed techniques among mentors

• Mentorship relationships: formal and informal

• Avoiding common pitfalls for optimal and effective mentoring

• Integration – Conducting a Mentoring session

Day 4: Principles of Learning and Development

• Understanding human development and learning

• The 70:20:10 Model for targeted exponential learning and development

• Grasping Learning Styles – Honey & Mumford

• Best practices in career development

• Crafting your career SWOT

• Career planning & Talent Management

Day 5: Empowering Organisations for Enhanced Performance

• Addressing prevalent workplace challenges

• Establishing workplace counselling programmes via Employee Assistance Programmes (EAPs)

• Managing Workplace Conflicts

• Utilising coaching to tackle and mitigate conflicts

• Evaluating Organisational Readiness for sustainability

• What’s next? - Personal Action Planning

Certificate of Completion: Upon successful completion of the program, participants will receive a Certificate of Completion from Al-Majd Pathways Centre (APC).