Advanced Communication, Problem Solving & Decision-Making Skills

Why this Training Programme?

Our Advanced Communication, Problem Solving & Decision Making programme delves into established management processes, procedures, and methodologies utilised by leading companies to cultivate productive and cohesive teams while fostering robust working relationships. This programme explores behavior, communication, leadership styles, problem identification, solution generation, and the evaluation of creative techniques to challenge traditional outcome-oriented thinking.

Exceptional communication serves as the bedrock for establishing highly effective and productive organizations. Building rapport with individuals fosters trust, openness, and meaningful relationships. Decision-making, problem-solving, and the ability to adapt are the cornerstones of managerial and leadership activities. Making timely, well-considered, and informed decisions can propel your team and organisation towards well-deserved success.

Highlights of the Programme:

• Understanding the psychology of personality and its impact on solution selection, enhancing comprehension of behavioural traits in oneself and others.

• Applying whole-brain thinking to the problem-solving process, achieving balance between logical and creative dimensions.

• Assessing personal creativity and challenging mental blocks that constrain thinking.

• Implementing practical solutions to work-related issues through Neuro-Linguistic Programming, Emotional Intelligence, and psychometric profiling.

• Embracing advanced communication and motivation models vital to modern-day business units, significantly enhancing leadership skills.

Programme Structure

This comprehensive training programme comprises five days, integrating advanced communication, problem solving, and decision making.

Day One: Building Lasting Rapport

• Mastering the art of establishing enduring rapport.

• Identifying behavioral traits and adapting to them.

• Modifying your behavior to align with others.

• Sharpening your perception of signals from others.

Day Two: Self-Awareness: Gaining Greater Insight into Yourself

• Exploring key concepts of NLP and Emotional Intelligence.

• Forging connections between feelings and enhanced self-awareness.

• Eliciting emotions for greater self-awareness.

• Recognising unconscious messages and following intuition.

Day Three: Crystal Clear Communication

• Employing powerful listening and questioning techniques.

• Understanding thinking and language patterns.

• Exploring sub-modalities.

• Embracing perceptual positions.

Day Four: Empathy: Understanding Situations from Another's Perspective

• Reviewing techniques to sharpen perception of signals from others.

• Navigating first impressions and the secrets of body language.

• Exploring how communication takes place.

• Recognising different learning styles.

Day Five: Motivation: Maximizing Personal and Collective Potential

• Delving into the logical levels of change.

• Emphasizing the significance of values in motivation.

• Eliciting values for personal and organizational growth.

• Crafting motivating goals.

• Creating a positive future for your organization.

Language(s): English and Arabic 

Duration: One Week

Certificate of Completion: Upon successful completion of the programme, participants will receive an Al-Majd Pathways Centre (APC) Certificate of Completion.